Author Topic: How can I determine the specific drive causing the problem?  (Read 334 times)

Offline EddieHale

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I conducted a scan that detected drive issues, but unfortunately, it doesn't specify which drive is affected. How can I determine the specific drive causing the problem?

Offline PCD_Dan

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Hi Eddie,

PC-Doctor software will specify full system information of each hardware device in the machine, so I don't believe this question is related to our software. For the software being used to detect the drive issues, if it does not specify the specific drive, or any information of the hardware for that matter, the only option would be to remove one of the two drives, re-run the scan and then confirm if the issues are still detected. If so, you know the drive still connected is problematic. If not, you know the drive that was removed is the one with issues.

Hope this helps,
Dan R.
You may find some useful information on our FAQ page http://www.pc-doctor.com/support/faqs?view=faq