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Internet Communication Test and Data Transfer verification Test - No Connection?
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Topic: Internet Communication Test and Data Transfer verification Test - No Connection? (Read 5928 times)
April 11, 2012, 12:38:43 pm
robertl
Newbie
Posts: 7
Internet Communication Test and Data Transfer verification Test - No Connection?
Okay, I'm totally baffled as to why the Ineternet Communication and Data Transfer verification Test both show "No Connection"
The attached file show that there is internet access from the system. So...what gives for this message
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April 11, 2012, 03:01:49 pm
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#1
James_PCD
Moderator
Full Member
Posts: 176
Re: Internet Communication Test and Data Transfer verification Test - No Connection?
Are you going through a fire wall? If so you have to add the executable to the "safe/accepted" list of applications
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James_PCD
"May the dog of simplicity lift its leg on the lamp post of progress"
April 11, 2012, 03:46:34 pm
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#2
robertl
Newbie
Posts: 7
Re: Internet Communication Test and Data Transfer verification Test - No Connection?
I can add an exception to the firewall, question now is, what is the executable that I need to add?
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April 11, 2012, 03:52:37 pm
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#3
James_PCD
Moderator
Full Member
Posts: 176
Re: Internet Communication Test and Data Transfer verification Test - No Connection?
Hello Robert,
In looking at the screen shot you appear to be running one of our Service Center products. You should be able to add the sccui.exe to the firewall's exception list.
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James_PCD
"May the dog of simplicity lift its leg on the lamp post of progress"
April 11, 2012, 03:59:50 pm
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#4
robertl
Newbie
Posts: 7
Re: Internet Communication Test and Data Transfer verification Test - No Connection?
Thanks, I'll give that a shot
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April 11, 2012, 04:11:09 pm
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#5
James_PCD
Moderator
Full Member
Posts: 176
Re: Internet Communication Test and Data Transfer verification Test - No Connection?
you're welcome! If this doesn't address your issue we will need to look into getting more information from you.
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James_PCD
"May the dog of simplicity lift its leg on the lamp post of progress"
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Internet Communication Test and Data Transfer verification Test - No Connection?