Recent Posts

71

Ask Our Experts / Re: How to identify if my computer has been hacked/jacked in CMD ?

« Last post by loranger on September 20, 2021, 04:45:29 am »

Hi, are you doing regular antivirus scans? Did you observe anything unusual lately? I think there is not much to do in such a case where your personal data is stolen from your computer manually but if any viruses are inserted to control your PC remotely then you may find it through regular antivirus scans. I have rented a flat in Istanbul about 5 years ago and I had a creepy landlord just like you had who tried to break into my computer secretly so I know how it feels...

72

Ask Our Experts / Re: How do I get support?

« Last post by PCD_Christopher on September 17, 2021, 11:45:17 am »

Hello,
Please see my signature below.

73

Ask Our Experts / How do I get support?

« Last post by CG_Testing on September 17, 2021, 08:15:54 am »

Can you tell me how to get support for issues I have with your products?

74

Toolbox for Windows / Re: Upgrade from version 7

« Last post by PCD_Christopher on September 16, 2021, 02:26:28 pm »

Hello,

Would you please submit a support ticket with us?

75

Service Center / Re: Apple?

« Last post by PCD_Christopher on September 16, 2021, 02:25:26 pm »

Hello,

You can find this information in the User Guide included with our product starting on page 17.

The Documentation can be found on the MUD in the "Documentation" directory.

76

Service Center Remote / Re: PC-Doctor Service Center 7.5 missing a MUD

« Last post by PCD_Christopher on September 16, 2021, 02:22:09 pm »

Hello,

Unfortunately, Service Center 7.5 is no longer supported and we no longer have this version of MUD.

77

Ask Our Experts / Re: How to identify if my computer has been hacked/jacked in CMD ?

« Last post by PCD_Christopher on September 16, 2021, 02:20:18 pm »

Hello,

Unfortunately, this forum is for assisting customers with issues related to our products. We cannot offer any assistance with your problem.

Kind regards,

78

Ask Our Experts / Re: Check data transmission verification

« Last post by PCD_Christopher on September 16, 2021, 02:18:43 pm »

Hello,

In order to better assist you with this issue, please submit a support ticket with us.

Thank you

79

Ask Our Experts / Re: Pc Doctor Module is trying to access your webcam

« Last post by PCD_Christopher on September 16, 2021, 02:17:36 pm »

Hello,

Toolbox attempts to access the webcam in order to run diagnostics to make sure the webcam works if you need to test it.

This is not malware and it is safe to allow access by PC-Doctor and Toolbox. Toolbox will never turn on you webcam unless you specifically choose to run diagnostics on the webcam.

80

Ask Our Experts / Re: Resetting password error ?

« Last post by PCD_Christopher on September 16, 2021, 02:13:43 pm »

Hello,
For security reasons, please submit a support ticket to assist with any login issues that you may have.