Dr. Blip's PC-Doctor Forum

General Category => Ask Our Experts => Topic started by: valerio on October 19, 2016, 07:04:38 am

Title: After update, two PC-Doctor icons showing in the task bar
Post by: valerio on October 19, 2016, 07:04:38 am

After the update on 2016-10-18(7.0.6852.45), there are two PC-Doctor icons showing in the taskbar.  Could you please advise on how to resolve this?

OS is Windows 7 Professional SP1 64bit.

Title: Re: After update, two PC-Doctor icons showing in the task bar
Post by: PCD_James on October 19, 2016, 08:50:59 am

Hello,

I am sorry for the issue. To remove the duplicate please:
1.Right click on your taskbar
2.Go to Toolbars
3.Uncheck the Option for ToolBox

If there are duplicates please uncheck a single entry. If there is only a single entry please uncheck this, reboot than go back and recheck.

Let me know if you have any other concerns or questions,

-James

Title: Re: After update, two PC-Doctor icons showing in the task bar
Post by: valerio on October 24, 2016, 03:44:00 am

Hello James,

I tried your suggestion, but the problem persists.

The first icon appears to be the older icon, and the second one the newer icon.  I am attaching a screenshot to show this.

Rudi

Title: Re: After update, two PC-Doctor icons showing in the task bar
Post by: PCD_James on October 24, 2016, 06:50:32 am

Yikes!! Im sorry its not working for you. The next option would be to completely uninstall the product and then reinstall. Let me know if you need a link to re-download it, or your product key.

-James