Dr. Blip's PC-Doctor Forum

General Category => Service Center => Topic started by: Cygnata on July 06, 2016, 07:18:02 am

Title: PC Doctor 7.5 no longer recognized by multiple PCs
Post by: Cygnata on July 06, 2016, 07:18:02 am

I am a staples EasyTech. This poor drive has been through the ringer by my coworkers. It is literally falling apart, and now no longer will recognize unless positioned juuuuuust right in the port, and even then if you breathe wrong it loses connection. Is it still possible to get this drive replaced? The 6.5 toolbox provided on our other flash drives misses most failing hard drives, so I rely on this 7.5 service center drive for pretty much *everything.* Please help!

Title: Re: PC Doctor 7.5 no longer recognized by multiple PCs
Post by: PCD_Sam on July 06, 2016, 02:54:04 pm

Hi Cygnata,

Unfortunately we can't swap out a key that old. However, as a Staples employee you use our Factory product which is our most advanced diagnostic. Is this not the case is your store? If not please PM me the store location and we can notify our point of contact within Staples to ensure you get it!

Thanks!