Dr. Blip's PC-Doctor Forum

General Category => Ask Our Experts => Topic started by: Subarashii on November 04, 2013, 03:16:19 am

Title: Shortcut to PCD onnetwork does not work ???
Post by: Subarashii on November 04, 2013, 03:16:19 am

Hello,

I want to make a shortcut on my desktop. The link goes to PCD to the network.

Something like: \\map\pcd\pcd.exe

Everytime i get the error: cant find config PCDUSB.p5i

Any sugestions ??

Title: Re: Shortcut to PCD onnetwork does not work ???
Post by: Subarashii on November 04, 2013, 04:23:17 am

I work on a repair center and need to do the same thing over and over again.

When i open it like via run --> network path it opens normaly.

It only has problems when i want to make a shortcut...

Title: Re: Shortcut to PCD onnetwork does not work ???
Post by: Kris_PCD on November 04, 2013, 08:20:07 am

I am sorry that you are having issues with our product, but in order to better assist you, I would like to ask which of our products you are using.

Title: Re: Shortcut to PCD onnetwork does not work ???
Post by: Subarashii on November 04, 2013, 10:04:55 am

To be honest i dont know, i am not at work atm. I need to check it tomorow.

Usually we start PCDUSB.exe and it is loading pcdrdiag.exe from the network.

The strange thing is when i copy the folder to my desktop and start PCDUSB.exe from the folder it is going fine. But when i want to make a shortcut to the exact same folder on my desktop again i get the error "cannot find config file PCDUSB.p5i"

But i will check the version tomorow.

Thanks in advance

Title: Re: Shortcut to PCD onnetwork does not work ???
Post by: Kris_PCD on November 04, 2013, 10:58:29 am

Due to the version of our software that your company uses, I am unable to offer any assistance with the issue. Your company has a different support path than our standard Service Center and Toolbox users, and someone from the support team will be contacting you shortly.

Thanks,
Kris