Dr. Blip's PC-Doctor Forum

General Category => Ask Our Experts => Topic started by: BleuOisou on June 23, 2023, 02:18:23 pm

Title: Toolbox pcdremote.com reachable; Exp. remote RT keeps Archived info continuing?
Post by: BleuOisou on June 23, 2023, 02:18:23 pm
June 24 2023 06:10  m920t.F... m.s.r- & mx


Toolbox pcdremote.com for windows 10pro reachable to be activated?
            - diagnose advised log app(s) gave to,  times wrong, getting no result? (when getting activating code)
            - support website is real One accessing? 
[QbVLfGkP2CF4y.system Memo grey -  telling]


Please ref.
[dl jun 24 2023 0546 m920t.FO76QM5 m.s.r- &mx     00].png


Exp. remote RT keeps Archived info continuing?
            - RT remote service applied once and expired over years,
            - ever archived machines info there after that exp, they are all gone, session 0 at June 23 2023 ?
               Nickname GLF5, GLF7 machines moved to Microsoft-Generated PCname(s) meantime share license unsure yet time, ...?

            + would a new RT remote service ordering (perhaps), get back these Archived info from pcdremote.com control panel?


Title: Re: Toolbox pcdremote.com reachable; Exp. remote RT keeps Archived info continuing?
Post by: eric on June 26, 2023, 06:20:48 am
Li,

I understand that you may be frustrated or concerned about your ongoing issues because you have 3 open support tickets with us. However, I have requested information from you in each support ticket that you are not providing. Unless you can provide the requested information, I will not be able to further assist you further.
Title: Re: Toolbox pcdremote.com reachable; Exp. remote RT keeps Archived info continuing?
Post by: BleuOisou on June 27, 2023, 02:24:14 pm
Please tell the concerning on the product(s) serving posted « Last Edit: 27-06-2023, 14:23:12 by BleuOisou »
 above highlighted ...
Title: Re: Toolbox pcdremote.com reachable; Exp. remote RT keeps Archived info continuing?
Post by: eric on June 29, 2023, 05:29:53 am
Li,

Please provide the requested answers and information to your open support tickets. There is no further help I can give you without you providing these answers and clarifications.
Title: Re: Toolbox pcdremote.com reachable; Exp. remote RT keeps Archived info continuing?
Post by: BleuOisou on July 04, 2023, 10:46:58 pm
Assure this is right path for supporting next:
https://www.pc-doctor.com/support/support-main/controlpanel?view=jssupportticket


Opening all of, collect.log app *.bat not getting log.zip in few packages tested? To windows 10 pro, / windows 11 pro .
QbVLfGkP2CF4y
VJ4QjCfdHBRzk
KMZ3m9DvPxxxxx

in case the upper above post  unable for you to understand what service your offering , please refer to the case numbers here.