Dr. Blip's PC-Doctor Forum

General Category => Ask Our Experts => Topic started by: wayno12 on October 30, 2018, 11:20:55 am

Title: Will PC Doctor Service Center 11 Premier test laptops
Post by: wayno12 on October 30, 2018, 11:20:55 am

Hello, I just received my PC Doctor Service Center 11 Premier and want to test why my laptop boots, but it has a black display on the laptop and the external monitor does not sense a connection.  Eventually, after numerous "Push and hold power buttons" reboots, the laptop may boot perfectly fine.  How do I run diagnostics on a laptop to test what is going on?  I do not see any specific laptop connectors and I obviously cannot test with a black screen on boot.

Title: Re: Will PC Doctor Service Center 11 Premier test laptops
Post by: PCD_Meliton on October 30, 2018, 01:34:23 pm

Hello,

I apologize for the inconvenience.

If you could please submit a support ticket on our website and our Support Team will assist you with this issue.

Please go to http://www.pc-doctor.com/support

Best Regards,

Meliton P.