Dr. Blip's PC-Doctor Forum
General Category => Toolbox for Windows => Topic started by: hyperwolf on December 30, 2018, 09:05:32 am
-
Hi,
I have a problem with the video test, images are choppy and with any other software I do not have this issue.
I am Under Windows 7 64 bit
My GPU is sapphire Pulse Radeon RX 560
16 Gb RAM
Asus M5A78L-M Plus mobo
EVGA 550 watts PSU
I like the PC-doctor Toolbox - it gives me otherwise reliable results - but this problem is really annoying. Anyone can help me here? Thanks in advance for your help, hype.
P.S. I must add here that all my drivers are up to date and that there is no other issue on my PC. I must also mention here that the GPU temp provided by Toolbox is 10 degrees higher than real temp ( given to me by MSI Afterburner ).
-
Hello,
I'm sorry to hear your experiencing issues.
If you could please submit a support ticket on our website for our Support Team to assist you with this issue.
Please go to http://www.pc-doctor.com/support/
Once there, submit a new support ticket and we can begin looking into this.
Best Regards,
Meliton P.
-
O.K. thanks. Done.
-
I opened a ticket but I never received any help. Meanwhile I tried a fews things again among which was to increase the the buffer size of CMD but with no positive results. Still waiting for explanations and mostly a solution!
-
Hello,
We have responded to your support ticket via ticket reference PCD-003005-2019-01-07. Please let us know if you have any issues receiving our emails.
Best Regards,
Meliton P.
-
Yes, I had to click on the email link to see your answers, which I did not think of at first. Will wait for the utility update.