Hi, I was having a side by side configuration problem when I open my msn messenger, pc doctor scanned my computer and recomend me to clean it, I accept it, after that, it says I need to boot my computer, so I did it, now your program keep scaning my computer over and over again, I can't get rid of it, I can't open my window normaly, its like I lost my computer, and the worse, I know CERO from computers. I try doing Control Alt delete, but doesn't work, try to press f8 and nothing, the only thing I see in my screen every time I turn on my computer is a white screen telling me, for English press A, after I press A, I come a new white screen with a tool box in the upper lef of my screen and the following writing: This program is sedigned to assist you in determining if there is a problem with your computer's hardware. Select a symptom which most clearly reflects the issue you experienced. The program will then perfor hardware diagnostic tests, which willl take appr. 1 to 2 hours to complete depending on your pc configuration... Press spacebar to cntinue, so after I press spacebar, come the symptoms:
from 1 to 8 I did press the seven options and the 8 tht is exit also, and just scan and scan, after is done, I have no option, just do the same thing over and over again, the symptoms your sofware is checking is for: 1-An error message on a black screen during start up. 2- Hard Disk failure, non-system disk error, or OS not found. 3- An error message on a blue background. 4 Nor sure? run the basic test suite. 5- view PC WOULD YOU PLEASE HELP ME TO UNISTALL YOUR PROGRAM,, GET RIT OF MY SCREEM, I WANT TO BE ABLE TO OPEN MY COMPUTER PROPERLY, I DON'T WANT YOUR SOFWARE ANYMORE, JUST WANT MY COMPUTER BACK, I WILL REALLY APRECIATE IT, I AM DESPERATE NO.
THANKS