Dr. Blip's PC-Doctor Forum

General Category => Ask Our Experts => Topic started by: BleuOisou on February 01, 2020, 05:26:39 am

Title: SC 12 says no internet when Ipconfig , connection property shown IPv6 multi nets
Post by: BleuOisou on February 01, 2020, 05:26:39 am

Feb 1st 2020  21:06 w10p m93p Sg|Modem


Shown IPv6 multiple  networks, account Authentication being exploited :

     The PC SC 12 reported no internet , while Ipconfig and connection priority having two un-same IPv6 6to4 which ,
 
                                 - 'Ipconfig/all' having offline IPv6 intranet
                                 - Connection property having online internet IPv6
                      IS TRUE ?

     Or how to tell this properly ?  See the attachment next . In urgent.


AFTER TUNED OFF MCAFEE anti re-test Extend SC12 , LEFT "double firewall" of Microsoft only ,that defender off however, "NO internet connection" error gone by Feb 1st 2020 advised from McAfee to do this. Most of wan networks connections would at main interface of Microsoft wall fire .


Sincerely

Title: Re: SC 12 says no internet when Ipconfig , connection property shown IPv6 multi nets
Post by: BleuOisou on February 03, 2020, 04:28:46 pm

Two firewalls , no as some companies said that PC-Doctor showing wrong info at diagnose, turn off public and privacy workaround to fixed the errors shown. Did see that when two firewalls on by two suppliers , they can struggle each other such as uninstall incomplete so that having to manually done finally done.

The first firewall Microsoft one can make the 2nd McAfee one to have only intrAnet without interactive internet with dns server of ISP .


Sincerely

Title: Re: SC 12 says no internet when Ipconfig , connection property shown IPv6 multi nets
Post by: PCD_Christopher on February 06, 2020, 09:34:58 am

PC-Doctor Service Center and any network tests that it can perform are entirely dependent upon the network configuration of the user. If you are certain that your network is configured correctly and that Service Center should have network access, I can provide information on how to enable debug logging within Service Center. You can then provide those debug logs for review.

In order to give you the proper instructions on how to enable debug logs, will you let me know how you are currently using Service Center on the device in question?
1. Installed on Windows
2. Running Service Center from the MUD in Windows
3. Running Service Center from the MUD in Bootable

Title: Re: SC 12 says no internet when Ipconfig , connection property shown IPv6 multi nets
Post by: BleuOisou on February 06, 2020, 11:34:13 am

That is right  from the three steps , tested the system 1st one then extend two off.
     
                           No more error of "Two firewalls may perhaps impacting on some programs running ..."   In 2 photos of PC-doctor Tool sent via email to you. 

Waiting you instruct how to get the debug log from the sc 12  if it is the place for . [Feb 07 2020 03:33.hk w10p 1909 m800 sg|mdm]


Sincerely