Dr. Blip's PC-Doctor Forum

General Category => Toolbox for Windows => Topic started by: Josef W on November 27, 2016, 01:53:11 pm

Title: Internal SSD still not recognized
Post by: Josef W on November 27, 2016, 01:53:11 pm

Hi

I have an older Lenovo X61 with a new Samsung 240G SSD. I have a clean install of Windows 10 Home 64bit. Everything works fine except that PC-Doctor tells me I have no SSD or drive of any kind.

I am using PC-Doctor Toolbox for Windows v7. I also had this with the previous version of PC-Doctor.

Windows recognizes the drive, any ideas why PC-Doctor can't?

Thanks, Josef

Title: Re: Internal SSD still not recognized
Post by: PCD_James on November 28, 2016, 07:44:10 am

Hello,

It most likely is a driver/firmware issue. If you file a support ticket at www.pc-doctor.com/support we can proceed with generating debug logs for the software and seeing what might be going on.

-James