Dr. Blip's PC-Doctor Forum

General Category => Ask Our Experts => Topic started by: Randy on October 18, 2016, 02:25:19 pm

Title: PC toolbox updated to 7. Windows Update now won't complete.
Post by: Randy on October 18, 2016, 02:25:19 pm

Hello.  Randy here and newbie. Booted up PC this pm.  Immediately saw icon change with PC doctor toolbox.  Received auto update to 7, I believe.  Now, MS Windows Update won't finish, won't complete.  *I do have it set for manual update.  I don't want MS auto upgrade to windows ten.  It has worked for last 18 months, till today when after auto update from PC Doctor.  Thanks for your attention.  Randy.

Title: Re: PC toolbox updated to 7. Windows Update now won't complete.
Post by: PCD_James on October 18, 2016, 03:14:45 pm

Hello,

If you click on the update tile you should be able to ignore the auto update being turned off and proceed with normal operation.

Let me know if this works for you.

-James

Title: Re: PC toolbox updated to 7. Windows Update now won't complete.
Post by: BleuOisou on October 20, 2016, 03:19:50 pm

The Vista Pack II unable or invalid for this PC-Toolbox updated to v. 7.0.6852.45?


New version Toolbox can be updated howevere, loaded UPDATE feature 30 min , not get reponded ?

Title: Re: PC toolbox updated to 7. Windows Update now won't complete.
Post by: PCD_James on October 21, 2016, 09:12:49 am

BleuOisou,

I believe that Randy is reporting an issue with the Windows update tile in toolbox not completing loading. Unfortunately yours is an unrelated issue that your system is unable to check for windows updates.

-James

Title: Re: PC toolbox updated to 7. Windows Update now won't complete.
Post by: Randy on October 21, 2016, 03:51:21 pm

Hello James.  I have several concerns that have occurred, since PCdoctors Tool Box went from 6. to newest 7.  What I wish to do at this time is un-install PCdoc tool box, and go from there.  I cannot find uninst.exe in the PCdTB programs folder.  Windows 8.1 Control Panel, programs uninstaller says it's not there.  The icon is there, though.  And Revo Pro Uninstaller says, "Running the application's uninstaller failed!  Possible invalid uninstall command."

Before I have to go thru the registry, tell me where I can find uninst.exe?  Can support email the app to me ? ?
Thanks for your time.  Randy.

Title: Re: PC toolbox updated to 7. Windows Update now won't complete.
Post by: PCD_James on October 25, 2016, 10:29:53 am

Hello Randy,

The uninstaller is located in the program directory. If its missing it sounds like somehow the installation of Toolbox is corrupted. If you send me a PM with your email I can attempt to send you the uninstaller.

-James