Dr. Blip's PC-Doctor Forum

General Category => Ask Our Experts => Topic started by: mimile1817 on November 11, 2015, 05:40:20 am

Title: test failure on video card
Post by: mimile1817 on November 11, 2015, 05:40:20 am

Hello
when i run a test of video card AMD radeon hd5450 on my HP5149fr with win7, message display :
 
'ATIM22.p5x has stopped working' so i close it

and test of memory video failed

version pcd (french): 6.0.5418
version atim22 : 5.0.20091031
other files : 6.5.0000001

The result is the same for a second test

Can you say me what i can do, please ?

Title: Re: test failure on video card
Post by: PCD_Channing on November 11, 2015, 10:59:50 am

Hello,

Based upon your version information, which is 6.0.5418, you are using one of our products built specifically for HP systems. Please direct all requests and queries related to PC-Doctor products distributed by HP to the HP support website at http://support.hp.com/ . They should be able to assist you further with this error message. If you would like to obtain an updated version of PC-Doctor, please visit:

http://www.pc-doctor.com/solutions/toolbox

Please note this is a paid upgrade directly from PC-Doctor.

Thanks,
Channing