Dr. Blip's PC-Doctor Forum

General Category => Toolbox for Windows => Topic started by: hyperwolf on December 30, 2018, 09:05:32 am

Title: About the graphics card test
Post by: hyperwolf on December 30, 2018, 09:05:32 am: Hi,

I have a problem with the video test, images are choppy and with any other software I do not have this issue.

I am Under Windows 7 64 bit

My GPU is sapphire Pulse Radeon RX 560

16 Gb RAM

Asus M5A78L-M Plus mobo

EVGA 550 watts PSU

I like the PC-doctor Toolbox - it gives me otherwise reliable results - but this problem is really annoying. Anyone can help me here? Thanks in advance for your help, hype.

P.S. I must add here that all my drivers are up to date and that there is no other issue on my PC. I must also mention here that the GPU temp provided by Toolbox is 10 degrees higher than real temp ( given to me by MSI Afterburner ).
Title: Re: About the graphics card test
Post by: PCD_Meliton on January 07, 2019, 08:52:30 am: Hello,

I'm sorry to hear your experiencing issues.

If you could please submit a support ticket on our website for our Support Team to assist you with this issue.

Please go to http://www.pc-doctor.com/support/

Once there, submit a new support ticket and we can begin looking into this.

Best Regards,

Meliton P.
Title: Re: About the graphics card test
Post by: hyperwolf on January 07, 2019, 11:06:20 am: O.K. thanks. Done.
Title: Re: About the graphics card test
Post by: hyperwolf on January 12, 2019, 05:48:04 pm: I opened a ticket but I never received any help. Meanwhile I tried a fews things again among which was to increase the the buffer size of CMD but with no positive results. Still waiting for explanations and mostly a solution!
Title: Re: About the graphics card test
Post by: PCD_Meliton on January 14, 2019, 07:47:30 am: Hello,

We have responded to your support ticket via ticket reference PCD-003005-2019-01-07. Please let us know if you have any issues receiving our emails.

Best Regards,

Meliton P.
Title: Re: About the graphics card test
Post by: hyperwolf on January 15, 2019, 01:20:27 pm: Yes, I had to click on the email link to see your answers, which I did not think of at first. Will wait for the utility update.