Dr. Blip's PC-Doctor Forum

General Category => Ask Our Experts => Topic started by: DxTrEm3Fx on September 02, 2018, 07:43:02 am

Title: Networ connection test
Post by: DxTrEm3Fx on September 02, 2018, 07:43:02 am

The network connection test will not complete. Every test passes except for the Data Transfer Verification Test. The DTVT test doesn't fail, it never finishes. It get hung up at 85% and just sits there for hours. I have tried both network connections on my MB and both of them do that same thing. Also Google Chrome will not work at all. But Microsoft Edge and Microsoft IE work just fine. I'm running windows 10 and I have the latest drivers installed for my network connection. I have check windows firewall and do not see anything that says PC-Doctor.

Title: Re: Networ connection test
Post by: PCD_Dan on September 06, 2018, 10:55:03 am

DxTrEm3Fx,

I'm sorry to hear you are having troubles completing the Data Transfer Verification Test. An issue such as this will likely require more in depth investigation, as I am not aware of this being a known issue. If you could please head over to http://www.pc-doctor.com/support and submit a new support ticket, we will be able to collect debug logs for us to analyze.

As for the Google Chrome issue, I'm not sure this is related to the issue with the DTVT. Have you attempted to reinstall Chrome?

Best,
Dan R.