Author Topic: PC Doctor Shuts Down  (Read 635 times)

Offline donding

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I just installed PC Doctor. When I hit the scan button it shuts the software down. Did I get a bad copy of PC Doctor? This computor is Windows 7.

Offline PCD_James

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Hello,

That hopefully shouldn't be the case, as all of our install files are just a duplicate, however you can always try a reinstall to see if the installation was corrupted in any way. If that doesn't seem to rectify the issue I would verify all of your drivers are up to date and submit a support ticket at www.pc-doctor.com/support

-James W.

Offline Aat

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I just installed PC Doctor. When I hit the scan button it shuts the software down. Did I get a bad copy of PC Doctor? This computor is Windows 7.

Have exactly the same problem....installed it this morning on a computer with suspected defect and hit scan button and nothing happens....

Offline PCD_James

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I am sorry to here you are having trouble with running a scan. If you file a support request at www.pc-doctor.com/support we would be happy to take a look and see what we can do to help.