Recent Posts

1

Ask Our Experts / Re: PC Doctor Service Center 16 Links Disappearing

« Last post by Its Razer Sharp on March 21, 2024, 07:58:44 am »

I went ahead and did the USB restore as well as put all scripts and apps into the sc_lin folder and everything seems to be staying in place finally! Thank you very much!

2

Ask Our Experts / Re: PC Doctor Service Center 16 Links Disappearing

« Last post by PCD_Dan on March 18, 2024, 05:21:03 pm »

Hello Its Razer Sharp,

I'm sorry to hear you are running into issues with your Links properly saving. All information related to creating and saving new Links can be found starting on pg. 34 within the user guide, which is stored on your USB key.

As for the issue, I'm not familiar with it happening to any other users. For now I recommend restoring the USB key to its original state by running the Multipurpose USB Device Restore Tool, which is available from the main menu after running Setup.exe. This process will erase any saved data, please reference pg. 63 of the user guide for more information. Please let me know if restoring the device resolves the issue, and in the meantime I'll begin investigating a potential fix if the issue persists.

Best,
Dan R.

3

Ask Our Experts / PC Doctor Service Center 16 Links Disappearing

« Last post by Its Razer Sharp on March 16, 2024, 05:09:07 pm »

Every time I create links in Service Center 16, after unplugging the MUD and plugging it back in, all the links I had created suddenly disappear and only has the stock ones such as the forum, FAQ's, BIOS POST codes, etc. I have tried running from flash drive, quick install, as well as full install and it does not seem to keep them stored anywhere or pull them back up. I will create links regarding custom scrips, URL's, as well as applications that I have put on the flash drive. Am I doing something wrong? How can I stop this from happening. I can't find anything in the User Guide regarding this. Any help would be very welcome!! Thank You!

4

Toolbox for Android / Re: Android PC-Doctor Toolbox never charged to 2019 many years ?

« Last post by BleuOisou on February 21, 2024, 10:24:50 pm »

Feb. 22 2024 14:22.hk w10p.m920t.FO... m.mx-


Good day,

Toolbox for Android end to support years before, it is selling at the homepage?
            - Android sort of lower battery costed much than ever, and
            - charging power-on time failing , power-off alright?

SC 15 won't be able to be loaded for diagnose it, would
           - ''Toolbox , or SC valid to diagnose and fix the charging ?

Case:
SC15 no longer loading from F1 for Android diagnose


Sincerely

5

Ask Our Experts / Re: Request for PC-Doctor Toolbox Download Renewal

« Last post by PCD_Dan on February 21, 2024, 08:40:50 am »

Hello,

For any PC-Doctor support matters we ask that you please submit a support ticket here: https://www.pc-doctor.com/support/support-main.

If for any reason this is not possible we can explore other means of communication.

Thanks,
Dan R.

6

Ask Our Experts / Request for PC-Doctor Toolbox Download Renewal

« Last post by cuthbertdavies on February 20, 2024, 11:16:46 pm »

Hello,

I need to download PC-Doctor Toolbox again as I've lost the software (.exe), and the link is only valid for 7 days. Could you please contact me regarding this?

Thank you.

7

Ask Our Experts / Re: Any suggestions?

« Last post by PCD_Dan on February 02, 2024, 05:09:18 pm »

Hi Joe,

I'm sorry to hear you are seeing issues while attempting to boot on the Intel Atom machine. Unfortunately it sounds like there is an incompatibility with the graphics card and our Linux Debian environment, but typically the video fallback option will provide a work around. Seeing as this fails as well, is testing from within Windows an option?

Kind Regards,
Dan R.

8

Ask Our Experts / Re: Is there a download link available?

« Last post by PCD_Dan on February 02, 2024, 04:54:21 pm »

Hi Jordan,

Yes, we can provide a digital download of your Service Center ISO, will you please confirm which version of Service Center you are using along with the best e-mail to send the download link to?

Best,
Dan R.

9

Ask Our Experts / Re: Any potential issues?

« Last post by PCD_Dan on February 02, 2024, 04:47:46 pm »

Hi Tony,

To further troubleshoot any issues enumerating hardware, we will likely require debug logs along with other further details. This can be a back-and-forth process, so we ask that you please submit a support ticket at pc-doctor.com/support.

Kind Regards,
Dan R.

10

Ask Our Experts / Re: How can I determine the specific drive causing the problem?

« Last post by PCD_Dan on February 02, 2024, 04:17:36 pm »

Hi Eddie,

PC-Doctor software will specify full system information of each hardware device in the machine, so I don't believe this question is related to our software. For the software being used to detect the drive issues, if it does not specify the specific drive, or any information of the hardware for that matter, the only option would be to remove one of the two drives, re-run the scan and then confirm if the issues are still detected. If so, you know the drive still connected is problematic. If not, you know the drive that was removed is the one with issues.

Hope this helps,
Dan R.