Compuitincolo,
I see, the system has a winmodem (the normal phone plug on the laptop). We are unable to test these with PC-Doctor because of reasons I said earlier. I would just not run the serial port / modem tests.
As far as the ethernet port goes, if the wireless works you should be OK. If a driver update does not get the wired Ethernet port working, purchasing an inexpensive USB to ethernet adapter would be less expensive than replacing the motherboard and could be used on other systems as well.
-Fred
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Dr. Blip's PC-Doctor® Forum
Recent Posts
Recent Posts|
1
on: September 07, 2010, 03:55:30 PM
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| Started by Compuitincolo - Last post by fwilson | ||
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2
on: September 07, 2010, 02:41:55 PM
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| Started by Compuitincolo - Last post by Compuitincolo | ||
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I updated the BIOS for this system and it is really simple. It doesn't say anything about disabling this option. Even though there is not a physical serial port and/or modem, it has the regular phone plug and the Ethernet adapter. I ve noticed that the Ethernet connector is not working, fortunately the wireless does. Do you thing that might be the error shown? If it is, would I try to mess with this mother board and have it replaced?
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3
on: September 07, 2010, 12:42:20 PM
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| Started by Compuitincolo - Last post by fwilson | ||
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Compuitincolo,
I looked at the specs of this system and I found no mention of either a serial port or a modem. I have seen a few newer systems with no serial ports and with the functionality "mostly" disabled. What I mean to say is that while there is no serial port functionality in the system the COM ports are still included in the chipset but not fully functional. When we test the non functional COM ports we get errors as we do when testing "winmodems" software driven modems that require windows and drivers to operate. These types of modems do not have interrupts and base I/O address as the older type or serial ports do. If this is the case then the results can safely be ignored and the COM port tests can be disabled so the test runs clean. -Fred |
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4
on: September 06, 2010, 08:46:00 PM
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| Started by Compuitincolo - Last post by Compuitincolo | ||
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Hi there, I ran a test 5 motherboard/video test on DOS PCD 7.5 and got the following error on a laptop toshiba satellite A215:
COM 1 Registers And Interrupts.......... Baud rate divisor failed Line control register pattern test failed Modem control register failed Interrupt failed. It was not generated. COM 1 Registers And Interrupts..........FAILED 09/06/2010 14:59 COM 1 Internal Loopback................. RTS-->CTS DTR-->DSR Delta-CTS Delta-DSR Failed Incorrect character count at 19200 BPS (394 vs 96) 00: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 10: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF A0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF B0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF C0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF D0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF E0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF F0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 100: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 110: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 120: FF FF FF FF FF FF FF FF FF FF FF FF 00 00 00 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 180: 00 00 00 00 00 00 00 00 00 00 Incorrect character count at 38400 BPS (394 vs 96) 00: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 10: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF A0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF B0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF C0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF D0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF E0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF F0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 100: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 110: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 120: FF FF FF FF FF FF FF FF FF FF FF FF 00 00 00 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 180: 00 00 00 00 00 00 00 00 00 00 Incorrect character count at 57600 BPS (394 vs 96) 00: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 10: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF A0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF B0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF C0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF D0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF E0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF F0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 100: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 110: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 120: FF FF FF FF FF FF FF FF FF FF FF FF 00 00 00 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 180: 00 00 00 00 00 00 00 00 00 00 Incorrect character count at 115200 BPS (394 vs 96) 00: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 10: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 80: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 90: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF A0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF B0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF C0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF D0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF E0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF F0: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 100: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 110: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF 120: FF FF FF FF FF FF FF FF FF FF FF FF 00 00 00 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 180: 00 00 00 00 00 00 00 00 00 00 COM 1 Internal Loopback.................FAILED 09/06/2010 15:00 COM 1 FIFO Buffers (16550A)............. Serial port is not 16550A or IBM Type 3 COM 1 FIFO Buffers (16550A).............N/A I've never found this error before, everything else passed just fine. Is this really bad? |
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5
on: August 30, 2010, 11:51:14 AM
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| Started by Compuitincolo - Last post by fwilson | ||
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Compuitincolo,
My pleasure,  -Fred |
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6
on: August 29, 2010, 11:41:14 PM
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| Started by Compuitincolo - Last post by Compuitincolo | ||
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Hey I found out that one of the modules was damaged. it had 2 modules. thanks again!!!
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7
on: August 26, 2010, 12:00:13 PM
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| Started by jasazick - Last post by fwilson | ||
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jasazick,
I believe we have one of those Lenovo laptops here. I will put it on the bench and check it out. We don't have any systemic problems with the ICH9 or ICH9r chipsets, at least in desktops. Laptops can be difficult to test as they do things differently than desktops at times. When I have more info I will post it here. -Fred |
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8
on: August 26, 2010, 08:06:40 AM
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| Started by jasazick - Last post by jasazick | ||
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jasazick, What is the "DFT" you are referencing? What is the version of PC-Doctor you are using? -Fred DFT is an industry standard HDD diagnostic test for Hitachi drives. http://www.hitachigst.com/support/downloads/#DFT I'm using the USB key Service Center 7.5 (v 4.0.1789( The models that are having issue are the HP 8440p and the IBM t410 |
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9
on: August 25, 2010, 04:06:15 PM
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| Started by jasazick - Last post by fwilson | ||
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jasazick,
What is the "DFT" you are referencing? What is the version of PC-Doctor you are using? -Fred |
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10
on: August 25, 2010, 12:58:23 PM
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| Started by jasazick - Last post by jasazick | ||
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No, running the DOS based tests.
Here is what I've found. Both of the laptops I've tested (one HP, one Lenovo) use the core i5 chipset. Both fail almost all the hard drive tests, but if I take those hard drives and put them into a Core 2 duo laptop, they pass all tests. I was reading that the latest version of DFT has issues with the new Intel ICH9 controller. I'm pretty sure both of the laptops I'm testing are using that controller. Could PC doctor have an issue and need an update to correct it? |
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