Recent Posts

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1
Service Center / Re: Upgrade Policy
« Last post by Thomas K on October 13, 2017, 12:07:30 PM »
Thanks.  I just need to remember what my username was and the email I ordered under was... LOL.
2
Toolbox for Windows / Re: Defrag & SSD
« Last post by Robin15 on October 04, 2017, 03:15:57 PM »
Thank you Meliton.  That has answered my question.
Regards
Robin
3
Ask Our Experts / Re: Lost the diagnostics DVD
« Last post by PCD_Meliton on October 04, 2017, 02:32:42 PM »
Hello,

We can definitely help you out with that. Please visit http://www.pc-doctor.com/support and submit the support request with your information and we can provide you with the download link.

Thank you,
Meliton P.
4
Toolbox for Windows / Re: Defrag & SSD
« Last post by PCD_Meliton on October 04, 2017, 12:59:15 PM »
Hello,

To begin, the "Never run" option is not necessarily a setting that can be applied it is just used to inform that a defrag has never been run on that specific drive. Under normal circumstances, you can manually select that drive and click optimize (causing the "Never run" to go away). If it does not allow you to click optimize it will most likely be caused by a different issue.

From the attachment provided, it shows the defrag "scheduled optimization" is turned off, this means a defrag will not run automatically. By leaving it turned off, it will assure that the SSD will never be defragmented on its own. Another possible option is if you want to have the (D:) drive defragmented without affecting the SSD. This can be done by turning on the "Scheduled optimization" and selecting the "run on a schedule" option. Once it's on, you will be able to click on "Choose" that will allow you to select the drives it is allowed to defrag. As long as the SSD remains unselected it will not run a defrag on the SSD but will still defrag all the others that remain selected.

Please let me know if you have any other questions.

Best,

Meliton .P
5
Toolbox for Windows / Defrag & SSD
« Last post by Robin15 on October 01, 2017, 10:04:13 PM »
I have recently purchased a new PC with an SSD Drive.
When I look at Performance and Launch "Disk Defrag", a message comes up to say that Drive C is a SSD and defrag is not recommended.
However, the screen shows that it does run. (see attachment).
You will see that Windows RE tools states "Never run".  Shouldn't Drive C also show "Never run"?
I don't want it to run, as it states it will shorten its life.  What do I need to do to ensure that it never runs?
6
Ask Our Experts / Lost the diagnostics DVD
« Last post by LavacaTech on October 01, 2017, 07:20:52 AM »
Hi,

I left the diagnostics DVD in a customers computer and have no idea which one it is.
Is there a download link for it, or can I order a replacement.
Only had the kit for a few days...

Thanks,
Mark
7
Toolbox for Android / Re: Boot PC from the phone and other questions
« Last post by Customprofile on September 11, 2017, 07:19:47 AM »
ok, thank you very much!
8
Ask Our Experts / Re: Windows 10 Blue Screen
« Last post by Customprofile on September 11, 2017, 07:14:03 AM »
Thank you very much for your help and information.
 I downloaded the latest driver and completely removed/uninstalled the nVidia driver. I even removed the files it left behind on the hard drive by doing a search. I installed the new driver and rebooted after installation so it would use the new driver info. Now I will just wait and see if it happens again. If it does I may have to stop running the BOINC software for a while to see if it crashes when it is not running. That could be the cause if by chance it does cause it at least I will have info to the devs so they can look into it.

Thank you again!
9
Toolbox for Android / Re: Android App
« Last post by PCD_Dan on September 11, 2017, 07:00:12 AM »
 8) Very great to hear. We hope (and plan) to continue our supplied satisfaction!

-Dan R.
10
Toolbox for Android / Re: Boot PC from the phone and other questions
« Last post by PCD_Dan on September 11, 2017, 06:56:49 AM »
Hello,

At this time PC-Doctor is unable to support any of the items presented.

Regards,
Dan R.
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