Dr. Blip's PC-Doctor Forum

General Category => Toolbox for Android => Topic started by: MEMars on April 03, 2018, 11:13:19 am

Title: External Storage (SD Card) not recognize!
Post by: MEMars on April 03, 2018, 11:13:19 am

I am using PC-Doctor Toolbox Beta, Version: 1.6.7031.48.  This version does not recognize my External Storage (SD Card).  I have a 64GB SD Card installed in my Verizon Samsung Galaxy Note 4.  See attached files.

Title: Re: External Storage (SD Card) not recognize!
Post by: PCD_Meliton on April 05, 2018, 12:34:58 pm

Hello,

I apologize for the inconvenience, currently, this is a known issue in certain versions of Android mainly version 6.0.1 and above. This issue prevents our software from viewing any system information for the storage devices, we are currently working on providing a fix. We appreciate your feedback and will look at fixing the issue in our upcoming updates.

Please let me know if you have any other questions.

Thanks,
Meliton P.