Dr. Blip's PC-Doctor Forum

General Category => Service Center => Topic started by: Jeppe on March 26, 2018, 04:31:57 am

Title: Pcdoctor 11 - Accidentaly deleted.
Post by: Jeppe on March 26, 2018, 04:31:57 am

Hello,

I have a problem where we accidentally diskwiped a PC-Doctor 11.0 Key.

When i try to use the Recovery tool, it says that "No Multipurpose  USB Devices were detected. Insert device"

Im unsure how to recover it from this state.

best regards.

Title: Re: Pcdoctor 11 - Accidentaly deleted.
Post by: PCD_Meliton on March 26, 2018, 11:07:30 am

Hello,

I am sorry to hear that you're having issues with your USB Device. If you are unable to restore the USB device, the next step will be to replace the defective USB.

If you could please submit a support ticket to the link below, we will verify if you are within the warranty to start the replacement process. In the support ticket, also include any information for the original purchase (Such as the original email used for the purchase).

Support Link: http://www.pc-doctor.com/support/open-support-ticket?view=ticket&layout=open

Hope this helps,
Meliton P.