Dr. Blip's PC-Doctor Forum

General Category => Ask Our Experts => Topic started by: carbide on November 15, 2013, 05:55:48 am

Title: Alternative 64 bit PC doctor Toolbox download?
Post by: carbide on November 15, 2013, 05:55:48 am

Hello,

I've just bought a licence to the software and had an email with my licence code and a download link.

On clicking the 64 bit download link I'm sent to a page simply stating:

"We were unable to locate the referenced order."

Is there another download location? or a trial version I can download and upgrade with my licence?

cheers,

Carbide...

Title: Re: Alternative 64 bit PC doctor Toolbox download?
Post by: Kris_PCD on November 15, 2013, 08:14:29 am

I apologize for the difficulty with the product download. I have sent you the links via PM. One thing we have found can cause this issue is if your email client breaks up the link.

(e.g. https://sites.fastspring.com/pcdoctor/order/dl/PCD123456-12
34-123456)

Please let me know if you have any other issues.
Thanks,
Kris

Title: Re: Alternative 64 bit PC doctor Toolbox download?
Post by: Kris_PCD on November 15, 2013, 01:44:36 pm

I just wanted to let everyone know that the issue turned out to be a corrupted download link. This appears to have been an isolated incidence, and I have confirmed that other orders made after this do not have the same problem.