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2077 Posts in 556 Topics- by 1237 Members - Latest Member: T Hansen

May 22, 2012, 07:33:10 PM
Dr. Blip's PC-Doctor® ForumDr. Blip's ForumService Center (Moderators: Chris Hill, James_PCD, SMart)Service Center 7.9
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shane
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« on: December 17, 2011, 07:08:26 AM »
I have noticed on the last few systems I have scanned I am getting an error with the CMOS Ram pattern test... Failed

What does this mean?
Is it common / normal?

Also, What does it mean when a system fails the RTC Alarms Section of the test?

Please advise,

Thanks

Shane
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shane
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« Reply #1 on: December 18, 2011, 09:22:18 AM »
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James_PCD
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« Reply #2 on: December 19, 2011, 07:09:16 AM »
Hello Shane,

I am sorry for the delayed response.  I see that you had submitted an email to tech support this past week (Thursday) regarding the same issue.  I have escalated the issue and will get you a response from the tech support team this morning.
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shane
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« Reply #3 on: December 19, 2011, 08:19:13 AM »
Thanks Smiley
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shane
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« Reply #4 on: December 19, 2011, 08:16:46 PM »
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James_PCD
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« Reply #5 on: December 20, 2011, 06:46:59 AM »
Hello Shane,

I saw an email response formulated for you yesterday.  I am sure the tech support team will have something to you when they arrive this morning. 
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James_PCD
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« Reply #6 on: December 20, 2011, 09:27:06 AM »
Hello Shane,

I spoke to the engineer handling your case and he confirmed that an email has been sent out.
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James_PCD
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